Gizmo Watch owners beware
Verizon are sending out emails making it sound like you have to switch from the GizmoHub app to the Verizon app to continue service and tracking for the Gizmo watch.
DO NOT DO IT!
Don't even try it! Turns out if you switch over, even just to try it, you can't go back!
Here's the kicker: If you use geofencing to get alerts if/when your kids leave or enter a certain area (which is primary use for most users, and is included on the GizmoHub app), if you switch to Verizon app, you lose that functionality and have to pay $15/month (+taxes & fees) to get it back. AND YOU CAN'T SWITCH BACK TO GIZMO HUB APP.
I contacted Verizon. First their AI told me there was no fee, then when I posted a link to it, AI actually responded to me, "oops, I made a mistake." I'm not kidding!
I then demanded a HUMAN and eventually got to one who confirmed I would need to pay $14.99/month (+tax & fees) to keep using geofencing for Gizmo watch if I used the Verizon app instead of GizmoHub app.
They also said the email I received was 'just a suggestion' and that you don't have to switch to the Verizon app. Absolute bs - it was NOT worded as a suggestion AT ALL, the inference was that you have to switch asap.
They also admitted AI gets info wrong sometimes.
Absolute scam.
So if you have a Gizmo watch for your kids, DO NOT switch over to the Verizon app! Just trying the app is considered consent to switch, and you can't go back!
Assholes. Scammy assholes.
Don't you DARE mess with my kids safety! Absolute scumbag whoever in Verizon decided to do this. That's enough to make me look into T-mobile after near 25 years with Verizon.