QBO users: what do you do when the payment arrives before the remittance?
Quick question for anyone doing AR in QuickBooks Online.
A customer sends an ACH/wire covering several invoices. The money is already recorded in QBO, but the remittance comes later by email/PDF, so someone has to go back and apply that payment to the right invoices.
Does this happen to you? If so, how often, and what do you use today to handle it?
Is it still manual, or does QBO / another app already take care of it?
And when it is manual, is the remittance usually enough to match everything, or do you still have to contact the customer?