u/748_G-Man

So bought a new phone paying monthly, AFTER, confirming with instore sales person it would be unlocked after 2 months. Only got the phone ao I could transfer my work eSIM after unlock and carry one phone. Never had a personal # in the 15yrs I've been here, always Corp only so thought great. Got home with new phone and as you do did a bit of reading up on services settings etc, then I see this whole FCC thing and Verizon no longer unlocking after 2mths unless phone is paid off.

I chat online with a 'human' and get a screenshot of them confirming it would unlock after 2 months.

2months and a day later, try to add work eSIM still locked. Chat online, told to goto store and explain situation. Did so and was told that salesperson no longer works as they had a habit of giving out misinformation to get the sale....

I explain we are 15/or family customers with 5 lines and this was not an unlock request for fraudulent activity. In fact the sale to me was fraudulent as agreed by the sales rep I spoke to and their customer support agreed.

Im.stumped and peed off and looking for options besides paying it off or returning it at this point. They offer 10% off phone payments for 6 moths, a whopping total $20 and $50 credit.

Am I SOL? They escalated internally and will call me, no confidence that will happen. I could ask for 50% off phone balance and pay the 50% to get in unlocked? Anyway anyone have a similar experience with a positive resolution i could reference?

Ta

Got 4 presale tix for AB vs SA in September in Baltimore. I cannot go now but seems I cannot sell the tix I n seat geek, button is greyed out. I know I can try a different place to sell them but I don't like having to setup a new account somewhere and all that crap. Chatted with them and of course they say it's the venue blocking the resale which I call BS on. I'm sure the venue would rather 4 occupied seats and not 4 empty ones. Anyone else in this position and did you successfully sell elsewhere? I can transfer them but still

I am a rugby fan and all I was looking for was face value but when they also said they have priority resellers who are allowed sell their tix, I told her that is price gouging.

Sad but true seat geek allowing price gouging on popular sporting events where we are trying to promote rugby in this country.

I'll not be using them again, first and last time.