Anyone else giving up on Intelligent Octopus Go with Renault 5 (UK)
Hi, I've had my Renault 5 since 1 May and love it. I have a granny charger and Octopus as energy supplier. I moved to Intelligent Octopus Go (from Octopus Flux) on 15 June.
Since then, I've had a series of problems with Octopus (failing to) charge/control the R5.
Sometimes it works great, and takes the car up to 80% (in fact usually 81%) without trouble.
But other times it says "Charge unsuccessful - Looks like there was a hiccup during your smart charge, so we couldn't quite reach your charging target" or "Hmm... something went wrong with your charge" or "Unable to control your device - we were unable to control your device"
Worst was one morning I woke to find the car at 92% and still charging - even though the Octopus App was saying "Smart Control Ready". Presumably I wasn't getting a cheap slot as Octopus didn't think it was charging! Presumably the car would have stopped at 100% !
The Charging Insights sometimes show a warning triangle on a session, then later the charge period is airbrushed to look ok.
It's the lack of diagnostics that's most irritating - in the Charge Insights it says "29 Jun 2026, Smart charge, 16h 27m, 2.13 kWh". Really?! They could at least give a bit more data on whether this was during the standard cheap period, or in extra cheap slots, some times, etc. Particularly some diagnostics when it went wrong. There must be some logs somewhere!
Anyway, I'm going back to Octopus Go, where it's more deterministic, the charging is controlled by my granny charger's smart socket feeding a car that's under my control!
So, am I alone having all these difficulties? Is anyone getting 100% success with Octopus Intelligent Go + Granny charger + Renault 5?