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u/According_Tutor_8798

▲ 7 r/GoogleMaps

I’m dealing with a 13 day Google Maps review attack and need advice

I’m dealing with a serious Google Maps review attack against a small women-only Pilates studio in Rabat. It started on May 1 and it’s still going. We’ve had fake accounts, repeated review patterns, and even one account uploading private identity documents in the photo section.
Google already replied that they won’t disable reviews on a business listing, and that if we have a court order we should send it through the legal thread. So right now I’m trying to figure out the smartest next step.
Should I keep replying in the existing Google threads, submit more evidence, or move to a different channel?
I’m not looking for sympathy. I’m trying to figure out what actually works in a case like this. If you’ve dealt with Google support or platform abuse before, what would you do next?

reddit.com
u/According_Tutor_8798 — 7 days ago
▲ 2 r/DigitalMarketing

I’m dealing with a 14 day Google Maps reviews attack and need advice

I’m dealing with a serious Google Maps review attack against a small women-only Pilates studio in Rabat. It started on May 1 and it’s still going. We’ve had fake accounts, repeated review patterns, and even one account uploading private identity documents in the photo section.
Google already replied that they won’t disable reviews on a business listing, and that if we have a court order we should send it through the legal thread. So right now I’m trying to figure out the smartest next step.
Should I keep replying in the existing Google threads, submit more evidence, or move to a different channel?
I’m not looking for sympathy. I’m trying to figure out what actually works in a case like this. If you’ve dealt with Google support or platform abuse before, what would you do next?

reddit.com
u/According_Tutor_8798 — 7 days ago
▲ 8 r/GoogleMyBusiness

I’m dealing with a 13 day Google Maps review attack and need advice

I’m dealing with a serious Google Maps review attack against a small women only Pilates studio in Morocco. It started on May 1 and it’s still going. We’ve had fake accounts, repeated review patterns, and even one account uploading private identity documents in the photo section. Google already replied that they won’t disable reviews on a business listing, and that if we have a court order we should send it through the legal thread. So right now I’m trying to figure out the smartest next step. Should I keep replying in the existing Google threads, submit more evidence, or move to a different channel? I’m not looking for sympathy. I’m trying to figure out what actually works in a case like this. If you’ve dealt with Google support or platform abuse before, what would you do next?

reddit.com
u/According_Tutor_8798 — 7 days ago
▲ 3 r/GoogleMaps+2 crossposts

12-day coordinated fake review bot attack male profiles on women only studio same accounts reposting after removal 3 open cases police complaint filed nothing works

We manage the GBP for a 100% women-only Pilates studio in Rabat, Morocco (Forma Pilates). Since May 1st we have been under a coordinated attack by a single attacker using multiple fake accounts.

The key facts that prove this is a coordinated bot attack:

2 male profiles (Laurent Duval, Jean Luc) reviewed a studio that physically cannot admit men

Same accounts (Camille Bardinet, Al Mansouri, Hajar Idrissi, Salma El Amrani) were removed by Google Trust & Safety then reposted identical reviews the next day

1 account uploaded a government PII document (Moroccan national ID numbers) to the photo section

1 account falsely claims the owner "is wanted by justice"

The attacker exploits the edit loophole — edits one word after flagging to reset the spam filter

What we have done:

5 Google channels used: Trust & Safety, Legal, Merchant Extortion Form, Reviews Management Tool, Redressal Form

3 open case numbers: 4-5104000041156 / 7-3885000040946 / 2-7959000040936

Google confirmed 2 removals but the same accounts reposted immediately

Google refused profile freeze request

CNDP (Moroccan data protection authority) complaint filed

Criminal police complaint filed under Article 447-2 Moroccan Penal Code

We are stuck. Removed reviews repost the next day. New accounts appear daily. We have exhausted every standard tool.

Has anyone faced reposting after confirmed removal? Is there a Product Expert who can escalate an emergency internal ticket for this profile?

Profile: https://www.google.com/maps/place/Forma+Pilates+Rabat/@33.9831449,-6.8461389,15z/data=!3m1!4b1!4m6!3m5!1s0xda76b9a55773525:0x1006acb7562289ab!8m2!3d33.9831463!4d-6.8276849!16s%2Fg%2F11ylsjc7tg?entry=ttu&g\_ep=EgoyMDI2MDUwNi4wIKXMDSoASAFQAw%3D%3D
Active cases: 4-5104000041156 / 7-3885000040946 / 2-7959000040936

u/According_Tutor_8798 — 9 days ago