The root cause is due to a pituitary tumor so I can't imagine I would need to be on it too long if we can get the tumor removed or have it shrink down over time.
Just want her to be a little more secure is all. I spent a few minutes looking at the back of the Fiat and there's really not a whole lot of options for mounting a camera especially with the angled license plate lights.
Looking for advice because this situation is getting out of hand.
I have a Galaxy Z Fold7 (purchased Nov 2025) that developed a bulge on the inner screen out of nowhere. From what I’ve seen, this seems to be a fairly common issue with these foldables.
The phone was still fully functional, including the inner display. I sent it in to Samsung for warranty repair and was initially quoted $0.00.
Then after they received it, they changed it to $486.04, claiming the issue was “LCD blank.”
Problem is… the screen was NOT blank. The phone worked perfectly aside from the bulge.
Before shipping it out I:
Recorded full video of the phone working (inner + outer screen)
Put it into maintenance mode
Recorded myself packaging and sealing the box
So I know 100% the device was functional when it left my hands. I escalated to the CEO’s office and basically got told:
“LCD blank” is just a generic code
The warranty is “limited” and doesn’t guarantee coverage
They wouldn’t help, even with SamsungCare
Told me to contact support lines that never answer
I hung up and decided to make a SamsungCare claim. Easy to do and got overnighted a replacement for $99. A refurbished replacement, but still.
So fast forward to today I get my original device back from Samsung. I recorded myself opening the box and now the inner screen is absolutely destroyed. Deep scratches, completely different condition than when I sent it in. This was NOT there before.
So now:
They denied warranty coverage
Tried to charge me $486
Returned my phone in worse condition than I sent it
I already paid $99 for a SamsungCare replacement just to have a usable phone, which ended up being a refurb.
At this point I have:
Before video (fully functional device)
Packaging/sealing video
Unboxing video showing new damage
I’m filing complaints with the BBB and my state AG, and considering small claims.
This feels completely unacceptable and I’m trying to handle it the right way before going nuclear.
Appreciate any insight.
Spend the extra money and get a quality case like Berfy or Supcase.
Cheaper than a screen repair by far
Accidentally dropped it on the table then to the floor when I pulled it out of my back pocket. Samsung case was on it and it landed face down. No physical damage but if I ever need a repair and they see it was dropped I'm cooked
Edit: Just noticed paint chip on top right corner. My Berfy was supposed to come in 2 days and then this happens