Dealership Kept Car for Over Two Months Now Claim Warranty Will Not Cover
In mid April my 2024 Lyriq had the high voltage system failure error. We towed the car to the dealer of original purchase and they gave us a rental. They were very hands off and did not communicate with us at all. They regularly ducked calls and updates.
After much trouble they have finally gotten back to us and now claim the battery is fine but it was rodents who chewed through the wires. So it won’t be covered By warranty. Meanwhile we have been driving a crappy rental car and paying for gas while also paying for the lease on the vehicle for over two months. The lease is up in november and they still have not given us an estimate and are saying to go through our insurance.
What are my options in this situation. I am inclined to suspect the rodents did this in their industrial parking lot by the st clair avenue and old mill train tracks in west toronto.