[PS5] - Can't log into my old account?
Has anyone had to deal with PS support recently? I got a PS5 for GTA 6 , and I'm trying to log into my old account from 2021 when I had my PS4.
- Password doesn't work (I know it wasn't changed)
Okay, no worries I can use 2FA, I still have the same mobile number.
- Message with verification code never comes through
Alright I guess I can just use my date of birth?
- Incorrect date of birth
Trying to get through to a human being in their support team is like banging my head against a wall, having to spam the same message that I can't log in so the bot stops telling me to log in to my account to speak to a human.
30 minutes later, I eventually get through to a person. I am on the Irish website, I double checked, and still I just get this message
"I do apologize for the inconvenience, the region of the account is from outside of our support region, which is United States and Canada accounts, please contact the correct support, go to: Ireland, you will need to visit the following link and choose the appropriate country or region: http://www.playstation.com/country-selector/ to receive help according to the region of your account."
Has anyone had success with them in the past? I don't have my backup codes, but if the 2FA worked the way it's supposed to I wouldn't need them to begin with. At my wits end here 😢