My mother sells homemade cakes on Instagram and her order tracking system is a complete mess. How do others manage this?
My mother has been selling homemade cakes on Instagram for about a year now. Started small but orders have picked up recently and the system is falling apart. Right now this is how she manages:
- Orders come in through DMs and story replies
- Saves delivery addresses in her notes app
- Checks UPI history at the end of the day to figure out who paid and who hasn't
- Has a running WhatsApp message to herself with pending orders
Trying to understand how other home sellers or small Instagram businesses in India are managing this.
Is there an app that works? A spreadsheet system? Something else entirely?
Would love to hear real setups. Thanks!