HireRight refusing to use documents to verify employment.
Hey all. I was OE in the past (like a year ago). I froze the work number and HireRight is requiring me to unfreeze this. They went as far as requesting it on my behalf.
They're stating they will not review any documents unless I unfreeze it. If I don't, they're stating they'll mark my background check as uncooperative.
Anyone deal with this? I have told them I'm not unfreezing it due to safety and identity theft issues. They're still not backing down, and have been holding my background check basically hostaged until I do so. Only worried about them finding the job that isn't on my resume or background check form due to being OE at that time.
Everything else would be fine though besides that one job.