Falsely banned Jan 30th…Still Banned.
I was falsely banned Jan 30th. and here I am still banned. I have contacted everyone about it. AG, BBB, Senators, the Media etc. I also did legal shield. they received my demand letter Feb 17th. I got the copy and paste email everyone gets. it’s been almost 5 months now. I have emailed the person who responded to my demand letter several times. They do write back basically saying it’s in que for review and not much else! I will be sharing yesterday’s return email from Meta in this post and you folks can decide for yourselves what kinda bullcrap Meta is doing! They obviously know about about this!
Their return email is as follows:……..
Your accounts remain in queue for review. Meta does not guarantee any particular timeline of review. Any timelines of past reviews are indicators of past performance, not of present reality. The significant delays you've experienced are not only due to Meta's caseload, but also other reasons I am not at liberty to disclose.
Because you have threatened litigation and requested preservation, I have already submitted a request to preserve your accounts for purposes of litigation. While this should extend your data's lifespan past 180 days, you will not have access to your accounts unless and until Meta reinstates them. If you remain in contemplation of litigation, please refer to my April 22 message. As a reminder, I am unable to accept service on Meta's behalf.
You have already provided all the information that is required for review, and the provision of new information will most likely not accelerate your timeline. I will apprise you of any update as it comes down the pipe.
I truely Believe this is a total excuse for Non Transparency and lack of customer service. And for them to not blame their AI For the false bans and admit their wrongdoing!