Bitpapa Withdrawal Issues
I made a transaction over the weekend on the platform and tried to withdraw the xmr to my cake wallet. The funds are gone but the withdrawal was never processed / registered on their system. No txid, no nothing.
I've tried to contact their rather lacking support but there's no meaningful response other than to wait it out.
"Unfortunately, we see that this issue is in the work of the technical team. The problem is related to a failure in the automatic transaction withdrawal system. We are fixing the problem. We apologize for the inconvenience."
It's been 2 days of waiting and refreshing, anxiety through the roof.
Has anyone experienced something similar using their platform and how was it resolved if at all?