u/BKanator1283

Hello. I have Google Fiber’s 1GB service and have had nothing but problems. When I first got the service I was using the Google Fiber router and pods. The issue I was having is my 3 laptops (2 work and 1 personal) could not connect. 80% of my smart devices around the house would work just fine, but the remaining 20% either not work or work poorly. After 3 months of dealing with the issue and having Google Fiber techs come out, they kept blaming my laptops but when I would hotspot my laptops or go to a public WiFi the laptops work just fine. And every time a tech or myself would hard reset the Google router the internet would work just fine for about 20 minutes, then would get “zapped” as I call it where it just stopped working again and defaulted back to my previous connectivity issues.

Google could not figure it out after 3 months, so I took it upon myself to remove their router and pods from the equation and purchase my own mesh pods. So I next installed the TP-Link Deco XE75 AXE5400 Tri-Band WiFi 6E Mesh System. I installed the main pod straight out of the fiber jack. And the remaining two pods throughout the house. And BAM, I fixed the problem myself in about 30 minutes. I was shocked and now my internet was super fast, reliable, and never disconnected.

Now here’s the catch….this solution worked flawless for 4 months and then randomly it went back to the same situation I was dealing with the Google router and pods. Which was no laptop connectivity and 80% of smart devices working well with the remaining 20% either not working or working poorly. Almost like my network was “zapped” again. So now I’m shocked and at a total loss. I’ve tried hard rebooting the TP Link pods which didn’t work and even completely removed them from my network and set them up from scratch again with the same negative results. All pods are current with software updates.

I can confirm it’s now the TP-Link pods causing the issue because my internet works great hard-wired straight out of the fiber jack. So what do I do next? Is there an easy fix with the TP-Link pods I have that I’m overlooking or should I now try a completely different brand of pods?

Anyone else have this issue? Does Google Fiber periodically send out a signal to zap pods and routers? Because that’s how it feels on my end.

Hello. I have Google Fiber’s 1GB service and have had nothing but problems. When I first got the service I was using the Google Fiber router and pods. The issue I was having is my 3 laptops (2 work and 1 personal) could not connect. 80% of my smart devices around the house would work just fine, but the remaining 20% either not work or work poorly. After 3 months of dealing with the issue and having Google Fiber techs come out, they kept blaming my laptops but when I would hotspot my laptops or go to a public WiFi the laptops work just fine. And every time a tech or myself would hard reset the Google router the internet would work just fine for about 20 minutes, then would get “zapped” as I call it where it just stopped working again and defaulted back to my previous connectivity issues.

Google could not figure it out after 3 months, so I took it upon myself to remove their router and pods from the equation and purchase my own mesh pods. So I next installed the TP-Link Deco XE75 AXE5400 Tri-Band WiFi 6E Mesh System. I installed the main pod straight out of the fiber jack. And the remaining two pods throughout the house. And BAM, I fixed the problem myself in about 30 minutes. I was shocked and now my internet was super fast, reliable, and never disconnected.

Now here’s the catch….this solution worked flawless for 4 months and then randomly it went back to the same situation I was dealing with the Google router and pods. Which was no laptop connectivity and 80% of smart devices working well with the remaining 20% either not working or working poorly. Almost like my network was “zapped” again. So now I’m shocked and at a total loss. I’ve tried hard rebooting the TP Link pods which didn’t work and even completely removed them from my network and set them up from scratch again with the same negative results. All pods are current with software updates.

I can confirm it’s now the TP-Link pods causing the issue because my internet works great hard-wired straight out of the fiber jack. So what do I do next? Is there an easy fix with the TP-Link pods I have that I’m overlooking or should I now try a completely different brand of pods?

Anyone else have this issue? Does Google Fiber periodically send out a signal to zap pods and routers? Because that’s how it feels on my end.