Verified Transparency - Pharmacy and Telehealths
So with the recent floater-gate, I asked in a couple forums whether some processes could be put into place as it relates to CoA certificates being published. I got no response (possibly because of the fire storm). So here me out...
The easiest pitch to a pharmacy is "verified transparency" marketing for them. A QR code on the vial label could link to that lot's CoA. Now, I just placed my first order with Rift, and like most patients I assume, my first question was what's actually going to be in the vial. For these 503 A's and 503 B's from what I hear, every compounded batch is supposed to be tested for potency, sterility and endotoxin, with the results on a Certificate of Analysis tied to the lot number. Right now, seeing that document usually means emailing the pharmacy and waiting. I really believe that telehealth companies like Join Big Easy, Join Rift, and Trillium can fix this, and I think the first ones that do will win a lot of patients! The idea is simple: a QR code printed on the label that encodes the lot number. The patient scans it and instantly sees that exact batch's CoA. No email, no phone call, no guessing whether the PDF matches their vial, etc….
Now I am not a programmer, just a cyber security guy but in my mind there are a few ways to build it. Pharmacies could put a lot-lookup system in place and print the code at labeling. This seems like the easiest because they have to already have this data stored in a system, specifically for tracking so they could just create a front end that accepts the request and output that data. Or the telehealth company could use the B2B connection it already has with each partner pharmacy to pull every batch CoA automatically as the lot ships. That second option is the strongest IMO, a telehealth that works with three or four pharmacies collects every CoA and hosts them in one place, so patients have a single portal for every lot no matter which pharmacy filled it. Either way, it's the best marketing a compounded program can buy, because Verified Transparency can't be faked. Any site can say "pharmacy-grade" or "rigorously tested." Only a company that actually tests can let patients scan a vial and see the lab report. Pharmacies that test properly already pay for these reports, so publishing them turns a cost they already carry into a trust signal their competitors can't match.
Brand-name programs like LillyDirect give patients that confidence by default. Compounded programs can earn it by being open, and the first telehealth to do it gets to say so on every label. I mean, how hard would it be for them to update their software to add a QR code on the label or on the top (Hallandale has space galore) 😂.
Since the recent events, I'm advocating for this as a new compounding patient and demand is what will make it happen so if you agree and don't want to deal with the flashlight test on clear AND amber vials and wonder what the potency is, sound off here and give me your thoughts.