Contractor dropped a balcony on my bicycle
As the title says, a company (Balcons Idéal) dropped a balcony on my bicycle and also damaged some schrubs while doing a job. Schrubs can regrow, but not my bike that needs repair and is not usuable right now. I've got a quote from bike shop, 'called them, left a formal complain, texted them, emailed them with photos and details of the incident + quote... but no update after 2 weeks. Repair is 300 dollars and bike is my main mode of transportation.
(They used a crane on a day with 35-50km wind, balcony sort of flew away with a strong wind, Isuspect they know what they did was dangerous)
Any advice? Perhaps enough bad reviews on Google will wake them up?