
Return Refund getting out of hand
This ridiculous policy of Shopee is really getting out of hand. Sobrang daming seller na nag desisyon mag stop sa online selling dahil dito.
What do you mean buyer can just return the item without Shopee checking first if valid ang reason ni buyer?
Then seller has to shoulder 2 way shipping fee (forward shipping fee nung inorder ni buyer yun item, and yun return shipping fee na always mas mataas sa forward shipping fee kahit same item lang cause naisip ni Shopee na dayain ito since si seller naman magbabayad nito).
Seller has the option to enroll in Return Refund Shipping Fee Support Program to save from return shipping fees but it means additional fees for all orders.
Example ito: buyer clearly selected 36pcs in the variant and is expecting 72pcs???
Sobrang lugi namin kung pinapickup ito ni buyer sa courier. Tapos yun mga agent nila approved lang ng approved ng buyer refunds. Samin kaltas ang shipping fee, 2 way pa. Dahil bulky ang item niya and one way is Php 680 and another way is more than that. Yun kikitain sa item wala pa nga sa cost ng isang way ng shipping fee eh.
Ano na Shopee? Ilan sellers pa ba papahamak mo sa walang kwentang rules mo??? Very anti SME talaga tong mga conglomerate na to eh!