Right procedure for a refund
Hi,
I have currently a small dispute with a powerseller over the condition of 2 out of 3 mtg cards I ordered. I used trustee service for the purchase. It doesn't look like we're going to get to an agreement over a partial refund because I consider the cards as one grading level under the sellers evaluation. Therefore a full refund and sending back the cards will probably be the next step.
Do I need to make a ticket for such a case and include the support or do I just need to send back the cards and get my money back after it arrives?