South Africa- need some account assistance, "device not compatible" (I've managed to fix the problem before, I'm sure, but not this time)
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Before I have tried to use the Netflix Help option but it does not seem to work. 🙈 I'm not sure if it's a general thing or if the South African Help department just...doesn't work.
Last night, my dad was watching Netflix on his TV and then it suddenly said that the device was no longer compatible with Netflix (it has said this before I'm sure, but I managed to fix it somehow- I think I just had to clear the cache and sign out/sign back in?).
Anyways, I tried to log into my Netflix on my phone and while it didn't say it was not compatible, it still would not load a movie.
I tried signing out on the TV last night (didn't work) and then signed out and cleared cache on my phone (the app still didn't work on my phone either).
However, this morning, it was working again on my phone. 🤔
I tried to follow online instructions, like clearing the cache on the TV App settings as well as signing out/in again, yet it still says it's not compatible.
Any assistance? 😅🙈
Thanks in advance!