u/BlunderlandRabbit

I don’t know what to fucking do tbh I’ve tried all the numbers other than 999 but nobody answers and I’m at my wits fucking end, I need to talk to someone I know I do, but my head fucking hurts now, I’m sad/angry/suicidal and nobody answers their phone, I’ve left voicemails for my mates, everyone’s asleep though, I don’t want to fucking die, but this is getting too fucking noisy, I really need someone’s help I’m sorry for posting, I never normally complain I’m really struggling I don’t know what to do

Just switched to Octopus; told the guy I had a fully electric home which requires night/day tariff. He set me up on ‘flexible Octopus’ and asked for a meter read once I got the email through.

Email came through and there’s only space for a single read. No option to change to dual meter and it won’t let me change to their ‘snug’ tariff which is the only tariff worth changing to. My meter hasn’t changed and British Gas were able to do the day/night thing.

Has anyone else had this issue? How did you resolve it?