Road dug up for pipeline work but never restored – where can I complain?

Our main road was dug up several months ago for pipeline work. While part of it was restored, the stretch from the entrance of our cross till the last cross is still unfinished. They have only dumped mud instead of properly resurfacing the road.

During rains, the road gets waterlogged and becomes difficult to walk or drive through. Since my house is at the entrance of the cross, we also have a severe dust problem because of the unfinished road.

We had previously managed to stop people from dumping garbage at the entrance of our cross, but ever since the road was dug up, garbage dumping has started again.

I’m mainly looking for advice on how to get this resolved. Which department should I approach—BBMP, BWSSB, or someone else? Has anyone successfully escalated a similar issue? Any guidance would be appreciated.

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u/BookwormReads_837 — 18 hours ago