
Victoris delivery concerns - having really bad experience prior delivery. Denied delivery
Car had been came by road for 120 plus kms even before I take delivery? Need suggestions what are my options
I have denied acceptance of existing car delivery because car have some airline scratches and minor dents
No intimation of dealer or sales team that car is arriving by road
Initially they questioned me about the genuinety of their Suzuki connect app as they said telematics data is not accurate to convince me where as odometer shows just 12 kms. I suspect an adjustment
Car underbody was fully covered with dirt
I need suggestions from this community on what should be my next step
Ps : under discussion towards seeking a replacement car (RTO) is in progress requested them to see possibly of cancellation
If not cancelled should I take them to consumer forum or seek refund ? Please advise