u/Breadisgood4eat

With the August 1st opt-out date looming, i'm considering moving on from Kaseya. I've got several devices that have different maturity dates, so it'll be a rolling thing. How are you managing these contracts and auto renewals?

I'd love to be able to negotiate on the basis of my entire fleet (27 devices in the field), but i have to wait for each contract to expire so i'll be just buying 1to 3 or so at one time. Anyone else dealing with this?

Got a notice from Kaseya.

Currently, expired BCDR agreements continue month-to-month. As of August 1, 2026, they'll instead auto-renew into a one-year term. Kaseya says the contract language changed in 2022 and August is when they begin enforcing it.

Two options per the notice:

• Do nothing → auto-renews one year at current price.
• Stay month-to-month → opt out at least 30 days before renewal, with a 10% price increase.

Open questions I haven't seen answered:

1. On a contract renewing the 15th, does the 30-day rule mean opting out by the 15th of the prior month?
2. Month-to-month "renews" monthly - is the opt-out one-time or required every month to avoid the annual lock-in?
3. Per-contract and manual, or is there a bulk/account-level setting?
4. They say terms "updated in 2022" but the policy "takes effect Aug 1, 2026." Which controls?
5. For a contract renewing just after Aug 1, the opt-out window falls before the policy is live - do you effectively need to opt out by July 1?

The 10% increase is the sticking point: it applies to keeping the month-to-month structure many deals were built on, including hardware paid up front. That's a price increase framed as flexibility.

Has anyone confirmed the opt-out mechanics with their account team - specifically whether month-to-month needs a one-time or recurring opt-out?