What has everyone received so far? Bc ive only got a confirmation of purchase
We bought our tickets a little while ago we have three day VIP hotel packages and the only email we have from them is the confirmation of our purchase we have nothing else. This is the first time this festival is happening so obviously there’s no prior year information to go off of so what has everybody received so far.
I thought we were supposed to get an email confirming our address and we didn’t so we chatted them and emailed them because we had moved and even though we purchased it in our new address we still called to confirm that the old address didn’t get inputted at all and wasn’t messing anything up. They confirmed that they have our new address and that nothing is shipping yet but I don’t know I wasn’t convinced.
I saw somewhere that we’re getting wristbands now instead of digital tickets when I sign into my axs app account with my email nothing is there about head trip but I’m able to see it when I go through my email links??
Spending nearly four grand on a vacation and getting no information about it is making me a little bit anxious🫣