Amazon FC Abbreviations and Acronyms and Worker Resources July 2026

ALU - Amazon Labor Union

AWU - Amazon Workers United

ATU - Amazon Teamsters Union

AM - Area Manager

AmazonPwD - Amazon People with Disabilities

AFM - Amnesty Floor Monitor

AFE - Amazon Fulfillment Engine (Multi-pack)

Andon - Get help awareness system

AR - Amazon Robotics

ARS - Amazon Robotics System

ASC – Associate Safety Committee

ARS - Amazon Robotics Sortable (Facility Type)

ARSAW – Amazon Robotics Semi-Automatic Workstation

ASIN – Amazon Standard Info Number

AtoZ - Amazon Employees Workforce Application

BEN - Black Employee Network

Blue Badge – An Amazon full-time employee

White Badge - Seasonal (Temporary Worker)

CAP - Count Amnesty Pick (Department)

Code 5 - Suspected Theft Ticket

CPT – Critical Pull Time

CRET - Customer Returns

DA - Delivery Associate

DEA - Delivery Estimate Accuracy, DEA refers to the accuracy of delivery estimates provided to customers when they place an order

DEI - Diversity, Equity, and Inclusion is a conceptual framework that promotes the fair treatment and full participation of all people at Amazon. For example; the promotion of Affinity Groups such as Asians at Amazon and the active use of Asian language words in Amazon vocabulary

DPMO – Defects Per Million Opportunities

DSP – Delivery Service Provider

FBA – Fulfillment by Amazon

GYAT - "Girl Your A-- Thicc" A common phrase used by male area managers and waterspiders

HRV - High Retail Value

IB - Inbound

ICQA – Inventory Control Quality Assurance

ISS - Inbound Support System

IXD - Inbound Crossdock

LA - Late Arrival

LOA - Leave of Absence

LP - Loss Prevention Team

LPAC - Loss Prevention Associate Committee

MTO - Mandatory Time Off

NFM - No-Life Mode

OB – Outbound

Ops – Operations, abbreviated term

OSHA - Occupational Safety and Health Administration

OWCP - The U.S. Department of Labor's Office of Workers' Compensation Programs (OWCP) administers four major disability compensation programs related to workplace health and safety

NLRB - National Labor Relations Board

PA – Process Assistant

PCF - Pick Count Floor

PG - Process Guide

PTO - Personal (paid) time off

PXT - People eXperience Technology (Amazon HR)

QET - Quality Engagement Team

RSP - Robotics Server Platform (Pick Department)

RME - Reliability Maintenance Engineering

SAM - Sort Assist Mobile

SBC – Simple Bin Count

SBI - Situation Behavior Impact (Associate Feedback Model)

SET - Scheduled Time Off (formerly known as Mandatory Extra Time)

SLAM – Shipping Label Auto Manifest

SME - Subject Matter Expert

SGS - Snitches Get Stitches

SRC - Simple Record Count

STU - Seek To Understand (Area Management Engagements)

PPQA - Process Path Quality Assurance

TAKT - Takt time is the rate at which you need to complete a single task

TOT – Time Off Task

TTT – Tote Transition Time

TR - Tote Runner

UPH – Units Per Hour

UPT - Unpaid Time Off

Uni - Universal Station, abbreviated term

VTO - Voluntary (unpaid) Time Off

VRET - Vendor Returns

WIM - Workplace Incident Management

WS - Waterspider

1P - First Party or First Party Seller

5% Rule - Only associates performing lower the than bottom 5% in productivity will be generated feedback (write-ups and performance reviews to be terminated or fired).

Amazon FC Forum Message Board Community Resources:

Amazon Labor Union

How to apply for IT jobs at Amazon

How to apply for internal jobs at Amazon

Contact for Department of Labor and Industries

Contact for Occupational Safety and Health Administration

The Whistleblower Protection

Amazon HR Global PXT Resources

Time Off Accrual Rate

Symptoms of Overwork

How Amazon Makes Most of it's Profit From Advertising and Retail

All of Amazon's Phone Numbers

Substance Abuse and Mental Health Services Administration

Light Duty Resources and Information

u/Bumclicks — 7 days ago
▲ 166 r/AmazonFCs+1 crossposts

bffr

found this in a tote at my facility yall have too much freetime bc wtf😭

u/Bumclicks — 4 days ago
▲ 138 r/AmazonFCs+1 crossposts

Me too 🫩🫩💀💀

Trust me Heather I hate it here too… 🫩🫩🫩

u/Bumclicks — 9 days ago
▲ 76 r/UPSandDown+1 crossposts

Guys prime starts tomorrow; take off your body and health first and foremost

You know big corp couldn't care less if you got hurt.

u/Bumclicks — 13 days ago

You guys did a great job liking and sharing yesterday

❤️
45,000 views

133 shares
a Reddit repost
and one more day to prepare:

On June 23rd, 2026 Amazon workers all over will stage a walk out from work. If you have some extra UPT to spare you can help. Those in these criticial roles can help the most:

TOM Team
Dock workers
AFM or Problem Solve
ICQA, IBS, and CPT Chasers
Stowers, pickers, packers and inventory team members also make a big a impact.

We will use UPT to come in to work late or leave work early on the 23rd. Even the use of just 15 minutes can add up from all us and help.

During this time off from work we're going to the discussion going on these issues:

Getting a living wage at Amazon, with inflation, rent, groceries and gas so high we need to be talking about getting $30 an hour.

End the practice of labor rotation as it functions now, labor share needs to be volunterary and incentive based.

Increase our UPT to a 100 hour cap instead of 80. Having a small cap on UPT limits our emergency back up to keep our jobs. Having a really small cap of 80 punishes people who save time and discourages people from managing their time better.

Lastly; we need to address safety and security with all the incidents that are happening at our FCs. Amazon must do better with security entering the building not just leaving work.
💖

u/Bumclicks — 13 days ago
▲ 310 r/AmazonFCs

Announcement: Huge WALK OUT staged for June 23rd

A big walk out on June 23rd, 2026. Use as much UPT you have to spare on this day and advocate for higher pay, better benefits like raising cap the cap for our UPT, better security and safety in our buildings and more work rights on this day. This is going to be for the American working class people. Especially if you are part of TOM Team, Dock Work, AFM, ICQA and Special CPT Chase, if you can use UPT on this day you'll have the impact but all stowers, pickers, packers can help contribute too.

Share on Reddit, Facebook, Twitter, TikTok and Reddit.

reddit.com
u/Bumclicks — 14 days ago

My area manager still tries to call it 'Scheduled Overtime' no one listens to her lol 😂

Why did they even tryto change the name?

u/Bumclicks — 17 days ago
▲ 62 r/AmazonFCs+1 crossposts

You think there will be big raises in Sept Oct

You think they wll.go up another dollar.or 2 they just beat out walmart for the first time in 15 years as the biggest company top of fortune 500

reddit.com
u/Bumclicks — 22 days ago
▲ 28 r/AmazonFCs+1 crossposts

Unionizing - Teamsters

Just a reminder guys.

​

The Teamsters want to help us negotiate and they have done it successfully now for:

​

UPS (their single-largest employer)

Costco

Coca-Cola

Pepsi

United Airlines

American Airlines

Air Canada

​

UPS just got another $1/hr pay raise for all their employees and $2.25/hr to come. We could negotiate for a pretty substantial raise if we joined their union and improve work conditions substantially. Probably even more than UPS Workers since they're already getting paid more.

​

We have plenty of collective bargaining power. So much so that we could effectively start a pretty substantial boycott of Amazon products and services.

reddit.com
u/Bumclicks — 23 days ago
▲ 71 r/AmazonFCs+1 crossposts

Amazon and HR Changes

They might as well just change the name of HUMAN resources to Artificial Intelligence resources, and do it yourself.

I miss the days i would go to my employer for things like FMLA, and onsite HR would literally give you everything you needed, and answer your questions directly. Now, you just immediately get redirected to call the ERC so you can be switched to speak with DLS. That way they can have you speak with someone that acts like they know what they're talking about and actually doesn't...and gives you the wrong information.

Sad thing is, you cannot even hold them accountable because you will most likely never speak to the same person again.

reddit.com
u/Bumclicks — 24 days ago
▲ 78 r/AmazonFCs+1 crossposts

If you live in California, this is how to get 2hrs paid voting time off for June 2nd 2026

Just call the ERC and tell them you are an Amazon associate in California and would like to request the 2 paid hours time off for voting. They will ask if you would like the 2hrs at the beginning or end of your shift.

It took me 3 minutes once connected to an ERC associate (from India). He had a whole script for it and processed it super quick. He even thanked me for doing my civic duty and exercising my right to vote. I recommend staying after the call to give them 5 star rating for their service.

You have to do this today or tomorrow June 1st at the latest.

Image is proof of my paid time off for voting immediately being coded on my AtoZ app after the
ERC call.

u/Bumclicks — 1 month ago