Applied for SSN on April 2nd. SAVE says "Returned to Agency" but SSA says they have no update. Stuck in a loop- please help!
Hey everyone,
I’m stuck in a frustrating loop between the SSA and USCIS and could really use some advice.
- April 2nd: Applied for my SSN at a local SSA office.
- Current Status: Still waiting. When I call the SSA, they tell me my application is pending Homeland Security (DHS) verification.
- The Issue: I checked the SAVE case check website, and it officially shows "Returned to Agency."
However, when I call the SSA back, they insist they haven't received any update yet. I tried calling USCIS/DHS directly, but they told me they can only give updates to the agency that requested the verification (the SSA), not to me.
Has anyone dealt with this lag before? How do I get the SSA to actually look at or refresh the SAVE system on their end? Any tips on how to escalate this and get my SSN? Thanks!
u/Busy_Calligrapher958 — 6 days ago