Xbox Series X fails to reconnect to a wireless WiFi network after signal loss, with UI failure. Forces restart
Xbox Series X
OS 10.0.26100.8561 (but this has been going on for years).
Steps to Reproduce:
- Connect the Xbox Series X to a WiFi network. Verify “Current network status” shows “All services are available” in Settings > General > Network settings.
- Disable the WiFi signal (e.g., turn off hotspot). The console enters a “disconnected but searching” state. It will say "Can't connect to your wireless network. Try restarting your router".
- After several hours, re-enable the WiFi signal.
Expected Behavior:
The console should automatically reconnect to the, similar to other devices.
Actual Behavior:
- The console remains in a disconnected, searching state and fails to connect to the any known network. Searching new networks never returns available networks.
- Attempting to use the “Go offline” feature results in an infinite loading spinner.
- The UI becomes unresponsive; pressing the 'X' button crashes the loading screen and forces a return to the main settings page.
- Subsequent attempts to reconnect online continue to display the disconnected state.
Workarounds:
- Perform a restart of the console (this restores connectivity automatically, to the already known hotspot without issue, works all the time).
- Occasionally, temporarily changing the default network and switching back may work. Very rarely.
Notes:
If you turn off and turn on the hotspot quickly, the console reconnects without issue. There's a point when it happens but it's not immediate. But it happens 100% of the time.