What’s something you wish you could make customers understand?
I’ll start.
“Your iced triple shot espresso over ice with all these syrups, LIGHT ice, EXTRA SPLASH of milk and EXTRA Foam in a venti cup does NOT automatically mean you’ll get your drink filled up to the top!
By standard your “extra splash of milk” is technically a pup cup filled up with milk. There. There’s your extra. So when we’re following the standard. There’s not reason to yell at the staff.
Be normal and order a iced late. Thank you”
What’s yours?