Repair shop stole my ₹10k RAM, bricked my laptop
My laptop suddenly shut down. I cleaned it, reseated the RAM, but it still didn't start. I took it to a local repair shop around 9 PM. The repair technician wasn't there, so after waiting an hour I left my laptop with them and took their number. I specifically requested that any diagnosis be done in front of me they agreed but never called.
Next day around 1-2 PM the repair guy called and said the RAM was faulty and two motherboard components needed fixing. He quoted ₹2,500 for RAM replacement. I didn't have the money so I declined and went to collect my laptop the same evening.
At home I opened the laptop and noticed the RAM looked different scratches on the contact pins, color changed from gold to silver. I suspected a swap. I searched online and Reddit confirmed this wasn't normal. I went to Nehru Place where a technician confirmed the RAM was only 2GB not my original 16GB DDR4.
I have video proof of this. I then confronted the shop owner but he denied everything. There were 3 people at the shop and I was alone so I couldn't do much. I have the full confrontation recorded as well.
Evidence I have:
Recorded phone call where technician acknowledges RAM fault
Video from Nehru Place confirming 2GB swap
Full confrontation recording
Shop photo
WhatsApp chat showing ₹2,500 quote
Should I go to the police? They handle this? I have no trust in them and my end sem exams are approaching in 15 days.