How to order the new Play dolls (outside US)
So if you are anywhere other than their "worldwide" shipping of only USA, Mexico and Canada (they've somehow failed to grasp there are more then 3 countries in the world but sure, okay,) then the process of ordering a doll is somewhat convoluted. Also - it's restricted to only ONE doll per customer for every country but those 3, which I find very unfair!
The process: contact Rudi Palma Teruel of "xclusivelyrnd" via DM on either his instagram or facebook. No, there is no website to make an order, you just have to...ask him? Which seems so unprofessional! And the link on the Defa Lucy website to him doesn't even work?!
https://www.facebook.com/rpteruel
https://www.instagram.com/xclusivelyrnd/
Here's his announcement about it:
For Those Interested in Ordering DefaLucy Play Dolls Only!
===========================
- Most of the dolls will be Sold through the USA website on the 26th of August.
Be sure to Save The Date. More posting will be up soon with more info : Price, Time, Limit.
- USA collectors and other countries served by Website - go to the site and order there…. You save on shipping & Tariffs!!!
For Those Ordering Through Us, RND Dolls:
we will take orders at the same time as well.
due to very limited allocation - we will have to do a 1 pre customer Limit.
they are blind boxes so yes, i cannot guarantee what you will be getting.
if you want to save on shipping and i keep them to ship with other dolls - pls specify and you will just be billed for the doll - no shipping yet.
shipping charges will be determined when dolls arrive.
...So, yeah. We can only get one each and we don't even know the shipping yet. Also the release is 2am my time, so this is looking more and more unlikely for me. I was that annoyed about it all I sent Defa Lucy a message about it - I was polite! But seriously, every other doll company, large or small, that I can think of manages to work out actual worldwide shipping, or partnering with a distributor who does if they don't want to do it themselves - it's can't be that hard!
Anyway - sharing here since it took a ridiculous amount of research to work it out, like why are they making it so hard to buy their products?! Hopefully this helps someone else too!