DJI Avinox M2S failure at only 150 km, grinding noise then complete loss of assistance
Just wondering if any other DJI Avinox M2S owners have experienced anything similar to this.
My bike has only covered around 150 km from new.
Today, about two miles from home, the motor suddenly started making a fairly pronounced grinding/whirring noise and then completely lost assistance. I had to pedal the bike home manually.
The Avinox system and display still power up normally, but there is now no motor assistance at all.
The other concerning symptom is that if I gently roll the bike backwards, I can hear a definite mechanical grinding/gearing noise from the motor area. It sounds as though something mechanical inside the drive unit may have failed rather than it simply being an electrical issue.
There were no obvious symptoms beforehand and the bike has had very little use at only around 150 km.
I have stopped using the bike and have contacted the retailer to get it dealt with under warranty, so I am not planning on opening or investigating the motor myself.
Has anyone with an Avinox M2S experienced the same symptoms?