upgrading tickets
hi! i bought seated tickets for harry styles on the 26th because there weren’t standing available and now that there are i’d like to exchange them. i saw someone on twitter who managed to upgrade through a chat, but everytime i press “already have tickets” it just takes me to my upcoming events. i filled out a form for them to contact me, but i imagine they won’t respond any time soon so i was wondering if anyone managed to do this and could give a tutorial pls 😭 thank you :)))