Complaining on the journal
Their communication has been sporadic and they cherry pick the parts of your journal they feel like responding to.
I have requested multiple times on the journal to log a complaint and they are largely ignoring this.
Today someone told me in order to log a complaint I had to use a specific link which led to the gov website and on their own link it said I could ask for a complaint to be logged on the journal!
I am tearing my hair out!
I’ve never known such an incompetent lot of workers!
Does anyone know how I can get this escalated?