▲ 0 r/Aqara
First and last day with Aqara
What kind of a company thinks so little of their users as not to update a webpage or forum about awareness of an outage/issue!?!?
I started mounting and installing locks and cameras today only to have to remove all of them since nothing registers on the device, on the app, or in Home Kit rendering this multi-dollar investment in their ecosystem useless.
Can I wait? Sure. But without even an acknowledgment from the company that they’re aware of the issues (let alone working on a solution)… can’t continue this without the confidence that this is how they are.
Returns already started and I’ll spend the rest of the day re-replacing with the old hardware.
Aqara? I hardly knew ya.
u/CoachSandyBottom — 3 days ago