r/NCL

Beware of past onboard purchases: Proof NCL sold my room a forged Joe DiMaggio baseball at an onboard Art Auction (Operation Bullpen connection)
▲ 0 r/NCL+1 crossposts

Beware of past onboard purchases: Proof NCL sold my room a forged Joe DiMaggio baseball at an onboard Art Auction (Operation Bullpen connection)

Hey everyone, I wanted to share a cautionary tale and a wild piece of cruise history that serves as a massive warning if you have ever purchased high-end memorabilia at sea.

UPDATE: NCL has officially responded to my claim (Case: 21188467). They completely admitted that the receipts are real and that they processed the money through my room folio. However, they are refusing any compensation, claiming that it is "time-barred" under their ticket contract and telling me it's not their problem because the auction was run by an independent contractor (Park West Gallery). They are essentially saying they can vet a fraud ring, take your money on your room bill, and then wash their hands of it 20 years later.

Back in May 2003, my family was sailing on an Alaskan itinerary aboard the Norwegian Wind (Room 8003). Like many passengers looking for a special souvenir, we attended the ship's onboard Art Auction and purchased what was heavily marketed by the cruise line's vetted vendor as an authentic, hand-signed Joe DiMaggio autographed baseball.

We paid $673.83, which processed directly through our NCL shipboard account folio. We safely stored the ball away for over two decades, fully trusting the NCL brand.

Recently, I decided to do some modern due diligence. I submitted close-up photos of the autograph directly to Beckett Signature Review (one of the absolute highest authorities in sports authentication) for an expert evaluation.

The official verdict came back: "Unlikely to Pass Full Authentication." It’s a complete forgery.

The Beckett Rejection

Once I started digging into the physical paperwork NCL handed us in 2003, the scam became incredibly clear. Our original itemized NCL final invoice perfectly links to an onboard lot voucher (Lot# 404, Reg# 119847.0023). That voucher matches the Certificate of Authenticity (Registration No. 119847) issued by Fine Art Sales, Inc.

Proof of NCL’s Transaction (The Final Invoice)

The Lot Ticket

The Fraudulent Certificate (The COA)

For those who don't know the history, Fine Art Sales, Inc. and their retail supplier B&J Collectibles were heavily exposed by the federal government in "Operation Bullpen"—the historic FBI investigation into a massive sports forgery ring. These fraudulent rings actively targeted luxury cruise line auctions because they knew passengers were a captive audience who trusted the cruise lines to vet their onboard businesses. NCL was actively selling heavily back-stocked, fraudulent warehouse inventory years after the FBI raids began.

While the statute of limitations means standard legal paths are closed, NCL directly vetted a counterfeit ring, put their trusted brand name on the auction banner, and directly collected $673.83 from my credit card for a fake item. Adjusting for inflation, that loss represents over $1,220 of purchasing power today.

I am posting this for two reasons:

  1. To warn others: If you or your parents bought sports memorabilia on an NCL cruise (or any major line) in the late 90s or early 2000s, do not trust the paperwork. Get the signature verified by Beckett, JSA, or PSA. You might be sitting on a fake.
  2. To hold NCL accountable: I have an unbroken chain of physical receipts directly connecting NCL's financial desk to a documented FBI forgery ring pipeline. I have reached out to travel consumer advocates and media outlets to warn other past cruisers who may have been similarly targeted.

Has anyone else on here discovered that a high-end item bought at a cruise ship auction turned out to be a complete fraud? I’d love to hear if anyone else has successfully gotten a cruise line to remedy this.

The corporate brush-off email from Lauren A.

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u/mikhill — 12 hours ago
▲ 35 r/NCL

NCL unveils NEW dining and ways to relax on Norwegian Aura! In addition to returning favorites!

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u/LazyMintYT — 14 hours ago
▲ 7 r/NCL

Triple Up is Live!

It isn't advertised but if you go to make a payment you can apply the extra CruiseNext Credit.

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u/TheOriginalTL — 13 hours ago
▲ 2 r/NCL+3 crossposts

7-Day Alaska Inside Passage Review

Cruising through Alaska's Inside Passage aboard the Norwegian Bliss was an unforgettable Trip!! Sailing roundtrip from Seattle to Juneau, Skagway, Glacier Bay, Ketchikan, and Victoria!

🛳️ Ship Experience & Onboard Life

Staterooms & Layout Tips

Opting for a Balcony Cabin is easily one of the best decisions for an Inside Passage itinerary. Having private, uninhibited views of snow-capped peaks, sea life, and misty fjords right outside your door elevates the entire trip.

  • Cabin Space: The balcony rooms feature a comfortable king-size bed, a separate vanity area, a cozy couch, and ample closet space for heavy parkas and rain gear [01:42].
  • Pro Tip on Location: Avoid picking a room too far forward [42:33]. The front of the ship requires a long walk down the hallways to reach staircases and elevators, which can add up over a week—mid-ship is ideal for convenience [42:52].

🌲 Port Excursions & Destination Highlights

1. Juneau: Mendenhall Glacier & Nugget Falls

  • The Experience: When weather prevents helicopter tours from taking off, taking a quick ride directly to Mendenhall Glacier Recreation Area is the perfect pivot ..
  • Nugget Falls Hike: A short, accessible trail leads right up to the roaring Nugget Falls [10:52]. Walking along the sandy glacial shoreline right next to iceberg-filled water allows you to experience the vastness of the glacier up close [12:13,13:58].

2. Skagway: White Pass & Yukon Route Railroad

  • Historic Town Walk: Skagway retains its 1898 Gold Rush charm with historic saloons, wooden boardwalks, and local breweries like Skagway Brewing Co. [18:22,22:47].
  • Scenic Railway: The iconic White Pass Railway takes passengers high into the mountains along sheer cliffs, wooden trestle bridges, and cascading waterfalls, providing some of the most dramatic views on the entire coast [21:17,23:02].

3. Glacier Bay National Park (Cruising Day)

  • Natural Wonder: Slowly navigating through Johns Hopkins Passage surrounded by floating icebergs and wildlife (like sea otters and seals resting on ice floes) is a surreal experience [23:47,24:49,25:59].
  • Scenic Viewing: Watching the towering blue ice faces of tidewater glaciers directly from your balcony or the ship's upper decks makes this the undisputed visual highlight of the voyage [23:55].

4. Ketchikan: Creek Street & Native Culture

  • Creek Street: Built over wooden stilts along Ketchikan Creek, this historic boardwalk district offers views of rushing fish ladders and historical landmarks [29:34,30:26].
  • Totem Heritage: Ketchikan houses remarkable collections of historical Tlingit and Haida totem poles, where local historians share the stories, potlatch traditions, and craftsmanship preserved across centuries [31:09,32:00,33:49].

5. Victoria, British Columbia

  • Evening Stop: A late-afternoon or evening arrival into Victoria often brings breathtaking sunsets over Vancouver Island [42:58,43:31].
  • Downtown Exploration: Stroll past the illuminated British Columbia Parliament Buildings, explore North America's second-oldest Chinatown, or take a scenic harbour walk before reboarding [43:51,44:33].

💡 Practical Cruise Tips

  • Rain Gear is Essential: Weather along the Inside Passage can change rapidly—waterproof shells, warm layers, and sturdy footwear ensure rainy port days remain completely enjoyable
u/Naturetravelers1000 — 11 hours ago
▲ 10 r/NCL

Two extra latitude points for *select* sailings

I haven’t seen anyone else post it so I guess I will. NCL started two extra latitude points (triple points) for select sailings today. From what I’ve seen they only go up to March 2027, and so far are IMHO quite light. But if you’ve been waiting and had your eye on a sailing check out their website.

And I’m not talented enough to create a list of the sailings for here, sorry. Hopefully, someone could?

Edit: 3 days left on the promotion. Through the 22nd

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u/Ready-Worldliness611 — 17 hours ago
▲ 1 r/NCL

NCL garage at Miami- worth reserving?

Looking for some insight- we are embarking on the getaway leaving September 11 and are driving from Tampa that morning. Realistically, we plan to get there right around 11 am and park in the NCL garage. Is it worth reserving a spot ahead of time? Do they actually honor the reservation if the lot begins filling up?

At the end of January, we did an NCL out of Miami and the lot was absolutely packed on a Friday at 11 am- we literally got the last spot in the garage. I’m wondering if we’re running the same risk and should reserve (and if they honor reservations).

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u/Usual_Ad2083 — 11 hours ago
▲ 0 r/NCL

disembark day breakfast

Hello, we will be getting off the Viva in barcelona and would like to know if we can have breakfast that morning and not leave the ship until nine a m. We have a suite so cagneys, or the main dining room would be optimal.

thanks

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u/Ellymayrowe1 — 17 hours ago
▲ 5 r/NCL

Casino downgrade

I booked this cruise through NCL Casinos at Pearl status and was told I would receive the associated casino perks. I was last on an NCL cruise in August and booked this trip in March. To be safe, I called NCL every week throughout July to confirm that my Pearl status and perks were still valid, and each time I was assured they were.
After boarding, I noticed that my Pearl card and complimentary water were missing. When I spoke with the casino host, I was suddenly told that I no longer had Pearl status and would not receive any of the perks I had been promised when booking.
My biggest frustration is that NCL waited until I was already on the ship to tell me this, despite my repeated calls before the cruise. Had I been given accurate information upfront, I could have made an informed decision. I still plan to enjoy my vacation, but I am extremely disappointed that I was repeatedly given incorrect information and feel misled by NCL.

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u/Plus-Coat3777 — 15 hours ago
▲ 1 r/NCL

How do I get a credit back?

I just booked a cruise through casinos at sea. They automatically added the insurance so I called back to have it removed because I have my own.

I now have a $75 credit. It wouldn't allow me to apply it towards the internet so how do I get a refund? I will call but they're super busy today.

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u/ghosttravel2020 — 11 hours ago
▲ 1 r/NCL

Anyone had luck getting an out-of-stock NCL ship model after a cruise?

Currently aboard the Norwegian Bliss and I collect a model of every cruise ship I sail on. Unfortunately, the onboard shop told me they’ve been sold out of Bliss models for about six sailings due to a production/supply issue.

There doesn’t appear to be an NCL online store where you can buy these afterward. When I asked the shop associate what I could do, I was basically told I’d have to sail on the Bliss again and hope they have one next time.

I’ve reached out to the Haven Concierge and offered to pay for the model and shipping now, while I’m still onboard, and simply have NCL ship it to me whenever they come back in stock.

Has anyone encountered this before and successfully gotten an out-of-stock ship model later? Or does anyone know of another legitimate way to purchase one directly from NCL?

I’d really like to find a solution before we disembark Saturday.

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u/MediaMinded256 — 17 hours ago
▲ 5 r/NCL

Norwegian aqua smell

Is it just me as the boat is currently docked in Bermuda

The interior of the ship smells of sewage including rooms

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u/CountPimpulous — 1 day ago
▲ 3 r/NCL

When to expect promotions?

Hi all!

Just saw the post about triple up balcony.

Is there a promotion calendar or someone with historic data/experience (or a good crystal ball 😉 ) that might know if there is a plan for a "all category' double up anytime soon?

I think the last time was June and I was not in the position to book at that time... 😭

Thank you!

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u/RallyDallyDumbDumb — 19 hours ago
▲ 2 r/NCL

Bermuda - Hamilton / St George / horseshoe beach / golf

We are going to be on the Aqua Sep 5 docking in Bermuda at 8am , leaving Sunday sep 6 at 3pm. We are going to be golfing at port Royal. We definitely want to go to horseshoe beach as well.

After golf , what is more of a must do? Hamilton or St George ? Any reason as to why?

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u/raffi8891 — 19 hours ago
▲ 40 r/NCL

CruiseNext TripleUp tomorrow!

Tomorrow through August 27, you will be able to apply THREE CruiseNext certificates (the $250 certificates that you purchase on the ship, NOT the ones available if you are not on the ship - that's CruiseFirst) to your balcony or above reservation that's more than 90 days out. This is valid for all sailings that are 3+ days.

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u/jds2001 — 1 day ago
▲ 1 r/NCL

Here is another one on NCL Viva

Cruised on Sun Princess before and thought NCL be a step up…

Pros:

Embarkation in Ravenna was super quick although a bit chaotic. Security checks were not that thorough and you could sneak some stuff in if you don’t go crazy.

Loads of things to do for kids - karting, slides, play areas with mini golf, tennis, mini football etc

Big choice of free drinks and they are actually alright - ice tea (no sugar), 4-5 types of juices, and more drinks at dinner.

Free ice creams all day for everyone - 3 choices of soft ice cream, nothing special but still good

Great American band at Syd Norman’s bar - was a highlight I must say.

Generally shows in main theatre were good. There was a dance show, magician from Britain got talent, comedy etc. pretty ok.

ROOM - absolutely amazing, large and huge bathroom comparing to other ships. We had one on the deck 5 and it didn’t have balcony but was perfect for us as a couple + 2 kids 9 and 13 (the 13 yo is practically an adult size). They slept on the sofa and we had our concerns, but it worked fine.
Enough storage and we even stored our opened huge suitcase under our bed.

Food in terms of dinner at Hudson or Commodore was good, although breakfast in Surfside and other buffets was really poor comparing to Sun. Very limited selection that felt like an italian breakfast in a 2 star hotel. Not impressed at all.

Drinks at the dinner table - we would always go for a bottle of white and it’d be 29 + tips - 34 bucks which was alright and affordable by all standards.

Talking about drinks and packages - NCL is offering probably the most affordable drink package which is worth going for. My wife doesn’t drink and I’m trying to cut on drinking so didn’t go for the package just to keep myself in some sort of restraint financially, but it does make sense going for it if you drink. It’s totally worth it.

Gym area was good and pleasant - they even have free sparkling water there (yey!)

Some great sitting areas around the boulevard - really liked it

Go karts - it was really good. Yes it’s a bit small but you can still race and go fast and try to overtake someone. I expected it to be a. It of a gimmick but it wasn’t. They charge 15 bucks per person which alright - something we would have paid in the UK for that sort of thing anyway.

Cons

As mentioned above - one of the biggest disappointments was the breakfast + lunch wasn’t great either. Surfside - the main buffet gets busy real fast and they only serve breakfast until 0900ish in all other places. People don’t wake up on their holidays well before 0900 so it’s a bit pointless.

Didn’t like the main pool area. Small, crowded unwelcoming place.

The two infinity pools on the sides get really busy too.

Starlink WiFi (streaming package) - well not much of a streaming sort of connection. WiFi drops frequently, so forget about streaming, although Spotify works and generally ok for browsing (with occasional hiccups)

It’s for one device but switching between them was easy. Just remember to go to NCLwifi.com on your laptop to log in.

Open cinema - gosh, that was just so disappointing comparing to other ships. There was a tiny screen behind the main pool which was partially blocked by handrails and safety screens. The TV itself had marks and burned pixels and barely worked. The stuff wouldn’t make any effort to actually turn the loungers to face the TV, so you have to run your head to the side and sit like that. There is actually a way to make it all better by replacing loungers with some nicer sofas from the other areas, but the staff couldn’t be bothered.

Staff - not impressed at all. Got charged for 3 beers at a bar on my first day. Went back to the tender - he basically looked at it waved at me saying do you want another beer? I said no, I want a refund and he was like ok it’s in process. No apology, no gesture, nothing. He looked annoyed, like his scam didn’t work out. Went to the customer services and reported that. They were like “okay what do you want?” In the end they apologised but that’s not something you want on your holiday.

Customer service - went to ask If we could remove service charge, they said the form won’t be available until the middle of the cruise (WTF??).
Got back to them on the day they asked and a grumpy man filled in the form for me and asked me to sign… he said the service charge will be credited at some point in full.

Won a trivia / quiz with my kid and he was so excited - got no prize whatsoever. Seriously? Would NCL go broke if they handed a bottle of cheap 5 eur Prosecco or something ? Not like actually needed it, but it was just weird.

All in all - an interesting experience with NCL, but surely we won’t be looking to book our next cruise with them and would explore some other options.

NCL is clearly struggling to keep things together at the moment and perhaps going through a transformation of some sort. Good luck to them, but I wouldn’t want to participate in that.

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u/kotofeus — 1 day ago
▲ 3 r/NCL

First time cruiser questions

I have signed up for a few NCL excursions and have some questions about how it works. I could wait and ask this on board but not knowing will eat at my brain...

Also, as a first timer, I am a little risk averse and chicken when it comes to third party excursions so those are not an option. Rational? maybe not but it is what it is.

  1. The app says to be sure to bring our ticket. Where do I get that? Is it something to be printed out? Just show them the booking in the app?
  2. We have a 0730 snorkel trip at Georgetown Grand Cayman. Will there be any issues with getting a tender without priority tendering or does our excursion booking sort of give us priority?
  3. Coming back to the ship- I am planning on buying some local rums at the port but I read something about not carrying them back to the ship as local laws do not allow? We just pay and the port store records and has it transported back to the ship? Is that correct?
  4. Not doing much in Cozumel how walkable is the area near the port and is there much to see?
  5. We have Falmouth completely open at the moment and, other than to get some coffee from the port, are considering staying on the ship. Of the NCL excursions, are any worth considering.

Thanks in advance for all the help/suggestions.

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u/Present_Focus5656 — 1 day ago
▲ 4 r/NCL

NCL Ship "Modernity"

For those of you who have recently cruised on board a Dawn-Class or Jewel-Class ship, how modern did they feel? I heard about some of them getting significant modernizations such as updated cabins and new atriums. I'm wondering which of the ships really received the full treatment? Want to make sure which to avoid.

What is your recent experience on the Star, Dawn, Jewel, Jade, Pearl or Gem? Cabins, Public Spaces, Outer Decks, etc?

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u/Chris_McHenry — 1 day ago
▲ 2 r/NCL

Wifi- Family Sharing Pass

I recall a reddit thread a month ago saying their ship had a family wifi pass. Has anyone seen this on their ship recently? Does anyone know anything about if it is confirmed to be out on all ships/itineraries?

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▲ 1 r/NCL

NCL Unpaid Casino Charges

I’m not planning to do this, and this is purely a curiosity question after noticing how NCL handles casino charges.
From what I understand, you can charge casino funds to your onboard account throughout the cruise, and the final balance is ultimately settled against the payment method on file. That made me wonder what happens in an extreme situation.

For example, imagine someone boards with a credit card that has plenty of available credit at the beginning of the trip. Over the course of the cruise, they repeatedly take casino advances through their room account and lose them. By the final night, they’ve accumulated something like $10,000–$20,000 in casino charges, but their card declines when NCL tries to settle the account and they have no cash, no other credit card, and no realistic way of paying the balance immediately.

What actually happens at that point?
Do they prevent the passenger from disembarking until something is arranged? Does security get involved?
Do they have the person sign some kind of repayment agreement or promissory note? Does it immediately get sent to collections? Could law enforcement become involved, or is it treated strictly as a civil debt?

I’m especially curious if anyone here has actually seen this happen, worked for NCL/casino operations, or knows someone who has dealt with an unpaid onboard balance. I’m less interested in guesses and more interested in what NCL actually does behind the scenes.

Again, not looking for a loophole or planning to try it. I’m genuinely curious how a cruise line handles a passenger who owes a large amount at the end of the sailing and simply does not have the ability to pay.

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u/Terry_1497 — 1 day ago