Left USAA today after 39 years.
I left USAA today after 39 years with them. They were great when for military only. Now, they jack up rates astronomically, fight to pay claims, customer service is horrible, and on my last call a week ago they tried to hard sell me a jewelry coverage policy and I had to firmly say NO three times. I moved auto and home to another large insurer and am saving over $2800 per year for BETTER coverage. It's sad that I'm happy to leave.
Edit - Everyone is asking. I moved to Travelers.