Need help with 811 ticket management
Our digging crew just got fined for bursting a water line. Turns out, the 811 ticket wasn't updated and the markings weren't accurate. It's very frustrating because it's an avoidable mistake, but I'm partly to blame because I didn't double check on the ticket before they started working. I think I need a better way of managing our 811 tickets to make sure none of them gets overlooked and all dig sites are properly udpated.