

Is SkyTV mean to look like this?
I’m new to sky and the tv has really disappointed me. The app icons do not load, I’ve tried a hard reset and it doesn’t help. Is this normal? The apps are unusable as I can’t see which app is what. I was with virgin before and really regret changing now. I don’t have this issue with my other devices, eg chromecast works fine and internet is fast but I’d rather just use one device for tv and apps. Has anyone had this problem and found a solution?