Stifled career
Apologies, this is a long one!
I worked part-time at a bank. Started as a normal teller, quickly got thrown in the deep end as a commercial teller handling business transactions and branch functions. Did everything that was asked of me. Within the first 2 years, I had also taken on the additional tasks of branch records keeper (in the process sorting out 20 years of accumulated records from several branch mergers) and also branch alarm tester.
Even with all the duties I was performing above my role as a teller/commercial teller, I was also pretty adept at fixing most minor issues with our branch ATM (saving the branch significant money as they didn't have to call a technician every time a minor fault occurred which was at least twice a week) and I'd also undertaken the training to open accounts and other products and been trained in property settlement and loan drawdown as coverage for illness and leave.
Basically, I could fulfil a multitude of roles.
During my time learning all these new skills, I had taken many notes. Things such as shortcuts and time-saving hacks, how-to guides, and just generally helpful tips and contact details of who to call if a problem occurred that made what I did easy to navigate. I meticulously typed all these up and saved them on my personal file on the banks hard drive and had a complete printed version in a folder.
My folder was a work bible. It saved my arse on many occasions!
Being the meticulous person I am, and having a young family and being very career driven, I applied for various internal full-time positions in various sales and business support roles to advance my career. Getting to interview for a number of them without success. The feedback was always good, but the reasons I was missing out started to wear a bit thin - "you were a great candidate..", "x had better qualifications and experience than you...", "we decided to go in a different direction.." - you get the drift.
At first, I wasn't too concerned, but after 12 months and seeing people that I had trained as tellers starting to get promoted to FT roles ahead of me, I started getting frustrated and then outright concerned. Then, after interviewing for a combined Commercial teller and sales consultant role at another branch that I had done relief work at, I was absolutely certain I had the job nailed!
A few days go by, and I hear nothing back. Then, the following Monday afternoon, I got a phone call from a mobile number I didn't know. I answered it, and it was the manager of the branch I applied for the role at. She was calling me on her personal phone, not her work one. She didn't want a record of the call being made as we got on really well, and she thought she owed me an explanation as to why I missed out rather than the form email rejection I'd find in my work inbox in the morning. The reason I wasn't getting better roles was that I was too useful where I was, and I was saving the branch thousands in costs, so the state manager overruled me being offered the position. I thanked her for telling me the truth. She said she was sorry.
So now I had the real answers I planned my payback. The first thing I did that afternoon when I got home was apply for similar roles at other banks with a full list of my skills and experiences. By the Wednesday, I had an interview scheduled for the Friday. On the Friday, I arranged my lunch break to coincide with my interview, telling my colleagues I had an appointment I had to attend and may be late back from. By 2pm, my mobile is ringing its head off. I had the new job. My manager and assistant manager were away for the afternoon, so I rather indiscreetly tell a few people that I'd been offered a new job knowing it would get back to them.
Monday morning arrives, and I'm at the branch before opening. I'm met by the manager at the door with "I hear you might have something to tell me?" To which I smile and reply "Yep" as I hand him my notice. I checked with the union on Friday how much notice I had to give, and as I was only PT, it was 2 weeks. He read the letter and the colour drained from his face. "We need more notice than this" he said. "No you don't, I checked" I replied as I walked away to get ready for my shift. First thing I do is head to a PC and log on. I open my stored documents and check the last access (was the last time I updated the file) and proceed to copy the contents to a USB, then i select all and hit delete for the file on the network.
The next 2 weeks were a flurry of requests from my manager asking me to show other staff the things I did. So I did, but in a very half arsed way, making sure not to correct any error they made, not using any of the tips or shortcuts I knew and really not giving a shit about if they understood what I'd said or not. The manager asks about my folder. I tell him I'll copy it to the branch common folder before I finish up.
Come my last day I was looking forward to a chill day on the enquiries counter, but alas, against protocol I had to man a tellers counter. Adding insult to injury they were so short staffed they wanted me to let a trainee use my login and operate the cash while I supervised. I said no, they could sit and watch but that was it. Manager wasn't happy but I wasn't letting anyone get in the way of me getting out on time!
The end of the day arrives. I balance my teller (to the cent) and calmly logg off the machine. I ask one of the other staff to count my cash and sign off on it. I lock my keys away. The manager calls everyone for a quick meeting where pleasantries are exchanged for my service.
Meanwhile in the tellers area shit is hitting the fan. The commercial tellers are out by tens of thousands, another teller is out hundreds, and they can't find out where the problem is.
The meeting ends and I head to collect my bag. The manager asks me to help find the differences. I glance at the clock and casually say "as of 5 minutes ago, I officially finished and no longer work here" as I grab my bag (including my folder of notes and shortcuts). He then asks what he's supposed to do and I just casually tell him to ring the state manager and ask him as I walk out the door!
What I also did just before I finished was set a goodbye message to send to the branch staff and state manager at 6pm.
I thanked my branch colleagues for all the good times.
I attached a document titled Shortcuts.
I had the following on the page:
"I give the following list of shortcuts for the loyalty shown to me by the bank in progressing my career"
The page was otherwise blank.
The following weeks I heard about an absolute series of fuck ups within the branch that had me in hysterical laughter.
They got the loyalty they gave. I don't regret doing what I did one iota.