This is the kind of message that makes all the headache worth it honestly
We started CanineJoy Gears because we were genuinely frustrated ourselves.
Most pet products we bought either didn’t last long, or the actually good quality ones were crazy expensive.
Like I’ve literally seen similar quality beds selling for ₹8k+, even ₹15k-17k in some places.
We spent months trying to make something durable and practical without pricing it like luxury furniture 😛
Got it down to under ₹3k and honestly I think that’s why people slowly started trusting us.
Most customers still place COD on their first order - which is fair tbh, even I’d do the same from a new company online.
But then you randomly get WhatsApp photos/videos like this from customers and you realise okay… maybe we’re actually building something people genuinely like 😄
Also learned a lot from Reddit communities like this itself tbh - logistics, Meta ads, packaging, COD issues… everything 😭