u/Current_gambler

I need to get this off my chest because my experience with a particular manager at PARKROYAL on Beach Road has left me seriously frustrated.

First, let me make one thing absolutely clear: my complaint is not about PARKROYAL on Beach Road as a whole. It is about my personal experience with one particular manager, Nian Chao, and how he handled a workplace disagreement. I don't believe the entire hotel or its other staff should be judged by the actions of one individual.

Here's what happened.

I was already stressed and busy managing other employees' work when this manager was scolding another employee. He then turned to me and asked whether he was correct, and I agreed with him.

I admit that I raised my voice. I was under pressure from handling the workload and managing other people's work, and I could have communicated myself better. However this was nearing the end of my shift and my raised voice was likea dismissive busy tone at best. When he told me he didn't like my attitude, I tried to explain that I was busy and hadn't intended to speak disrespectfully.

Instead of resolving the misunderstanding professionally, he told me to get out.

I was frustrated too, and I told him he needed to chill out and that he had a fucking problem. He raised his voice further and escorted me out.

I'm not pretending that I handled everything perfectly. I was stressed, I raised my voice, and I could have chosen my words more carefully. However, being a manager does not give someone a free pass to escalate a disagreement rather than handle it professionally. If there was a problem with my tone, it could have been addressed without turning the situation into a confrontation.

What makes this experience even more frustrating is that my employment agent apologised to me afterward and indicated that they were familiar with the difficulties surrounding this manager. I've also heard frustrations from colleagues, although I can only speak directly about what happened to me.

There's another reason this experience bothers me so much: I play a major role in introducing and encouraging new people to take up work at places like these. When I recommend opportunities to others, I want them to have a fair chance to work, gain experience, and be treated with basic respect.

Experiences like this make it much harder for me to confidently encourage people to work in these environments. If someone has a bad experience because of how a manager handles conflict, it doesn't just affect that one shift or that one employee. It can also affect whether people trust recommendations to work there in the future.

That is why this incident does not reflect well on the management experience I encountered. When people help bring new workers into the industry, they should be able to feel confident that those workers will be treated professionally. An experience like mine certainly does not help build that confidence.

I understand that managing staff is difficult. I understand that employees can have bad attitudes, stressful days, and moments when they lose their temper. That applies to managers too. But leadership requires communication, patience, and professionalism. A managerial position should come with responsibility, not an excuse to escalate every disagreement.

To reiterate, I am not attacking PARKROYAL on Beach Road as a whole. My criticism is directed at my experience with this particular loser manager and the way he power tripped like hes some sort of fucking god. I accept responsibility for my own actions, but that should not mean I have to stay silent about what happened.

I'm sharing my experience because I believe workplace disagreements should be handled properly, and because the way management treats workers can affect people's willingness to recommend these jobs to others.

Has anyone else had a similar experience with management in Singapore's hospitality industry?

My dad joined this MNC 25 years ago on a starting salary of $2k+. He literally spent half his life helping build the company.

Now, because he isn't meeting the expectations of his current Manager role, he's suddenly the problem.

Here's the part that really pisses me off.The company says they aren't firing him. Instead, they're putting him on a PIP for the next few months. He's also been told that if he fails it, there'll be no severance package. If he resigns instead? **Also no severance.**To top it off, he's worried he won't even be able to join certain competing companies because of restrictions tied to his employment.

And apparently there are no other full-time roles for him internally, so it's either stay in the BDM role and survive the PIP.Or resign.

HowFuckingever,They've also told him the expectations are extremely high, and from what he's been told, the PIP doesn't exactly feel like a genuine chance to improve.

So after 25 years, this is the thank you?

We've also been told they're planning to replace him with two junior employees.Imagine dedicating a quarter of a century to one company only to feel like you're just another cost on a spreadsheet once you're no longer seen as profitable enough.

What hurts the most is that my dad isn't some lazy employee.He's one of the simplest, most honest people I know. Wake up. Go to work. Eat. Rest. Sleep. Repeat. He isn't chasing promotions or politics. He just wanted to do his job well and provide for his family.

The stress has taken a huge toll on him. He's had multiple mental breakdowns over this because, despite everything, he genuinely loves the company and the work he does.That's the part that breaks my heart.He still wants to be a good employee in a place that no longer seems to value him.

Has anyone else in Singapore experienced something like this? Are PIPs genuinely meant to help employees improve, or have they become the corporate version of a countdown timer to the exit? (can upvote?)