
The most dangerous sentence in UX
The most dangerous sentence I keep hearing in UX: “Users will understand.”
The designer understands it.
The PM understands it.
The developer understands it.
Of course they do. They’ve been looking at the product for months.
The user sees it for five seconds.
I think the moment a team says “users will understand,” that’s exactly the moment the design needs to be tested.
What sentence makes you nervous in a design review?