G3. Currys Repair. Delamination.
A few days ago I noticed a tiny black speck at the top of the screen which I am 99% certain is delamination.
Bought from Currys in 2024. Didn’t purchase a Currys care plan. I thought it would be difficult but phoned Currys, mentioned the 2015 consumer rights act, and they have agreed to come pick up the TV on Saturday for repair.
They have also asked if I can have a video call with the engineer for a pre repair check which will apparently speed up the process. I asked if this was compulsory and they said no.
I also asked if it was LG or Currys who would perform the repair and they said Currys.
I also asked if the repair could be done at the house and they said this service is fully booked for months.
Questions:
I’m assuming they will replace the panel?
Has anyone had experience of a panel replacement from Currys?
Will this be a new panel or could it be from a returned / display TV.
Should I complete the pre-repair check?
The LG Oled is the best TV I’ve ever owned. Works great with my Sony 4K player, Sonos surround system and PS5. Just a shame a nearly 2 grand TV is failing after two years.
Many thanks :)