u/Disastrous-Number-88

So I own my own outfit but also manage a larger plumbing firm, and am way more exhausted at the end of the day when I do my management role vs when I operate my sole proprietorship. With my own company I know what I can do, know how to when with someone to get a job done, order parts, schedule work, or even apologize for a mistake. The larger company involves drama somewhere along the line, and it's almost always from lack of direct communication with someone.

Today I had a dispatcher report me to HR department because they thought I'm "benching" an employee and not giving him work. The dispatcher didn't call the employee directly, saw that he went home on his shift. I've told him a few times that he's doing great and he's learning very well, and to keep it up, but he's afraid to ask me questions directly.

Another employee is sure that I'm going to fire him soon and each day is his last day at the company. I've told him a few times that he's doing great and he's learning very well, and to keep it up, but he's afraid to ask me questions directly.

I have an additional employee who tries to get other employees in trouble and gets offended when I don't tell him who's job he's working in when he continues one. His other bosses hint at things and speak poorly of coworkers with him, but I'm refusing to participate in that and I tell him directly that it's really not his area of concern to holler at these folks.

This is just 3 instances, but I'm completely drained. How do you guys cope with different personalities in the workplace? And do you have any issues with direct, respectful, truthful communication?

Clack offers a 5 year warranty on non-consumable equipment, BUT in my 16 years I have yet to have an issue with any Clack product, re-branded or not, that wasn't immediately known about at time of install.

Long story short- I'm seeing these larger companies give lifetime warranties on lower end products, I don't see why I couldn't offer a lifetime warranty for any Clack product I install, where statistically they won't break anyways.

What does the community think?

Looking to broaden my horizons as far as equipment goes, I'm super happy with the Clack systems I spec and install, but I lost a client to Kinetico because they wanted a non electric valve head. Is Fleck 5600 pretty much my only choice for a non electronic valve head?

Looking for any and all recommendations. I want to compete with Kinetico in my area.

Hi all

The plumbers in my area are suggesting everybody install Halo 5 systems, seems a little suspicious to me and the folks I talk to. What's your guy's take on Halo products?

Also, I don't know how to put flair on a mobile post, so mods, please let it slide