RainSoft Scam
Hello, me and my girlfriend are 19&20 respectively and just bought our first house in February. Anyways, we have hard water, and my gf went to Home Depot and they happened to be handing out free tests of water. So my girlfriend calls me tells me that some guy is gonna come out to TEST our water and it’ll take 30 mins tops. I don’t think much about it till he comes.
Turns out, they weren’t testing your water scientifically, and just straight up giving a sales pitch for their filtration and water softener. Also for context I recently graduated with a degree in design engineering from college.
Anyways he comes, and does his whole speech about how much money it’ll save and stuff, read other Reddit posts for their speeches. We get to the end, which took TWO HOURS and I was expecting a price of around 2k. He hits us with a 10k price, and I started questioning him.
Due to my engineering background, I started questioning the actual design of the softer, and how much it costs to manufacture to be 10k. He kept on repeating and repeating to me that it had to do with all of the “technology” inside of the filters. I then proceeded to point out that the replacement filters were only 60$ each, to which he said that I know nothing about the engineering behind it. Literally graduating 2 weeks before this guy came, I started arguing back at him, disproving his points. He kept on going back to the “technology inside of it” and “lifetime insurance.” He was also getting rowdy back at me, arguing that he knows more than I do because of his $800,000 house even though he is 30 years older than me.
This guy was using super high pressure sales tactics, and somehow his boss magically gave us 3k off. I ended up kicking the guy out. Keep in mind, I didn’t know what a water softener costs at this point in time, I just knew that the manufacturing for that much seems fishy. Turns out, to buy one is around 500-1000$, and WAY cheaper maintenance.
Anyways, I feel as if this is a super scummy and scammy way to do business as a company, and my girlfriend would’ve fallen for it if I wasn’t there to point out the obvious flaws. Stay smart and do research, was just wondering also if other people had similar issues with them.