Can not putting salt in the softener damage my hair/the softener itself?
I've searched and can't find the answer to my specific question. We recently moved into a new place with a water softener. We have never had one before and our landlord did not give us any directions of how to use it so we just pretended it didn't exist.
Lately my hair has had insane building up and is really struggling. I looked at the water softener and saw it was blinking saying it needed a refill. I looked in it but have no idea what I'm supposed to see or not see in there. It made me realize that the water lately does not seem as soft as when we moved in. Regular hard water has not done this to my hair in the past.
My partner and I aren't huge fans of soft water but if not putting salt in it can cause damage to the machine or my hair, I want to know. Google says that not putting salt in doesn't cause any long term damage and in the next sentence says that it does. So idk what to believe.
Basically I have two questions
1 am I damaging the water softener by not putting salt in it?
2 is the well water that is not being softened hurting my hair?