Eero 7 Pro equipment is trash
Lifelong technology hobbyist and technology professional, and I am sorely disappointed at the experience with the Eero 7 Pro equipment.
I upgraded my home service to 2.5G, because it came with a wonderful rate reduction over the 1G plan I was on -- seemed like a win.
I didn't know they needed to upgrade the ONT and home gear, but no big deal. The installer was wonderful and did a nice clean job with the ONT. He placed a single Eero 7 Pro, I set it up with the app, and I figured all was OK.
Not so much.
I previously had a three-node Eero 6E Pro setup that mostly worked OK. Same SSID on the 7 Pro to keep things easy, and everything reconnected fine to the new router.
Streaming video and web browsing seems to be OK. What's far from OK are wifi-enabled calls on phones, or any video conference services. Any device on the network encounters issues with long packet delays about every 30-45 seconds, which causes audio and video dropouts. I work from home mostly, and this setup has made it impossible to be productive. I've resorted to hotspotting off my cell phone, which works flawlessly.
I thought adding a 2nd node would help, but it was no help.
I've tried turning off every possible feature. IPv6 - off. SQM - off, Eco - off. MLO - off. Client steering - off.
The only thing enabled is Thread and UPnP, and I still get packet delays and resulting video instability.
Upgraded to 7.16.2 with hope, but zero help.
I'm out of ideas, other than buying my own mesh setup.
Anyone have innovative suggestions here?