u/Early_Proof1373

▲ 0 r/rbc

Extension for short term disability submission possible?

Hi guys, unfortunately I encountered a medical condition lately. My doctor gave me note to be off work for a few months.
My manager referred my case to Manulife for Short term disability leave. They tried calling me but I never received their call. So they mailed me the forms which I’m yet to receive.
However, mid last week, I received an email from them saying that the form submission is due.
My question is that I’m not in a position to speak on call due to my health condition and my doctor is aware. But I can email/text.
I responded to Manulife email that I’m not in a position to talk but they insisted that they need to to start my process and said the forms are due for submission.

I wanted to ask if they can extend the timeline for submission? Has anyone be able to get the extension ever? What shall I do?

If they deny the extension, what can happen to my case apart from not being paid salary?

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u/Early_Proof1373 — 12 days ago