r/CIBC

Anyone know how to resolve this error? I don't really see anything about it online, just happens whenever I try to log in with my card number, it goes to this error page and I don't even get to put my password in.

Hey guys im new to cibc just 2-3 months now. I got the card because costco had the offer bonus of the executive membership being 50% off so i got it. I then only realized that this bank sucks? The balances take forever to load, the app is absolutely terrible, and when i make a payment to the bank it takes atleast 2 weeks to post? Is this just me or anyone else has had the same experience? I have rbc td and tangerine and much better. I think im just going to close this card after the year is done.

I recently got an offer from CIBC Hyderabad for a Quality Engineer / QA Automation role (around 4 years experience level).

I honestly don’t know much about CIBC, so I wanted to get some genuine feedback from people working there or who have worked there before.

How is the work culture? How is the work pressure and work-life balance? Are projects stable and good for learning/growth? How are managers and overall environment? Any pros/cons I should know before joining?

If anyone from CIBC Hyderabad can share their experience or suggestions, it would really help me make a decision.

I have literally been with CIBC since I was 10 years old. After 50 years (personal accounts, two car loans, mortgages), I have decided to leave due to the experiences I have had over the last six months. I escalated an issue I had with my branch to the community manager who assured me he would look into the matter. After sending a follow up email one month later, I still had no response. The following week I submitted a claim to Client Care. The case manager emailed me twice, called me twice (while I was at work). I called 5 times, sent 4 emails with specific dates at times I could be reached. Never heard from her. Called the main office. The person I spoke to said the case manager would call me in one hour. I never received the phone call. So I am done.

Off to Coast Capital Savings -no fee Cheque accounts , HISA at 4%. $650 signing bonus.

It says not available on the desktop site and won't let me view anything like my transaction history. What is happening and what should I do ? Like i can use my credit card and can see my savings account

I must have over paid my LOC and balance shows -$5.

So can I just withdraw that money out to make balance $0?

There's also a field in the app called total payout amount, what is that?

When I pulled money out in past, that payout amount field increases..., even with negative balance showing.

Confused.

Hey guys,

Interviewing for the Commercial Banking associate role currently. What is the day-to-day like? The training program? Sales expectations? Travel?

I'm not worried about dealing with clients since I have past bank experience, and I have completed the CSC and CPH. I also have accounting knowledge.

Any intel is greatly appreciated.

Anyone else unable to get into online banking or make online purchases?

Anyone have issues logging in when using cellular data? I'm on Rogers and can't log in. Its stuck on the shield loading screen. If I switch to WiFi when at home everything works. I already reinstalled the app but it didn't help.

2 years ago I had to leave my job abruptly because of personal health reasons so I ended up having no income come in and just let the overdraft fees on my debit card go, one day a year and a half ago i tried to sign in and noticed they closed my account but now finally I’m able to work and got accepted for a job and am just wondering how this is going to go with CIBC to reopen my account? is it possible? What do you think they will say?

I think it’s time to push the idea of unionizing. For starters, I’m a conservative. I wish this weren’t even a discussion, but it seems that support staff in most TD office roles are criminally underpaid and overworked.

Middle/upper management are inefficient, and incompetent, while many of the high earners in the company are boomers who have been in the industry for 20+ years yet seemingly have no idea how to use technology or adapt to any new processes. I understand ever since the 3B fine there are far more compliance procedures in place and I understand the reasoning of why they are in place. That being said the result of new systems, more strict procedures, and greater regulation directly impacts the workload of support staff and the low-mid earners at the firm, while the higher earners sit back behind an office desk complaining about every process while the team below them does all the work and they earn $300k + a year.

Pulse is a joke, they don’t care about any of us. We get emails from the CEO about how great the firm has done, while we can’t fill our gas tank. I’d like to remind everyone that the poverty line after tax is approx $30k a year or $2500 a month. How are we working for one of the biggest and supposedly most respected companies while living on or just above the ******* poverty line.

I understand that there are huge obstacles in place as the unionization would likely have to be federal and involve very sophisticated organizing. I also don’t know exactly how the bargaining units would work. Is our bargaining unit our office? or is it everyone who has the same role across Canada. (Example are all commercial banking associates across canada in the same bargaining unit?) (I don’t work in commercial banking, just an example). I assume this would be different for retail vs office roles.

I am curious to know if this feeling is shared across the board, because as someone who’s working for TD for about 6 years, it feels like this firm doesn’t care to retain talent or compensate people fairly, they would rather plug and place when someone quits as it’s cost effective. I’ve been promoted, so this is isn’t hate for the sake of hate, I see many incompetent workers who can’t even speak the language getting promoted to roles or getting hired for roles from OFI that they have no business touching because the firm loves suppress internal growth. The big picture isn’t being looked at, people are lazy and there is little incentive to do a good job. (I work hard because it’s ingrained in my European immigrant belief system and it’s all i’ve ever known). I can understand how people give up after so long and just punch in and punch out because they realize TD doesn’t give a fuck about them and they suffer from a sunk cost fallacy and just try and push through to retirement and get a nice pension.

I always thought unionization was crazy, but the more I talk to people in similar roles in both my district and other districts, the more I see people agree with my views.

I’d love to talk to those who feels similar, or has any expertise in unions and what it would look like to get this process started.

Change starts and ends with the little guys, we can’t expect anyone in a senior/executive position to due anything to make our lives and jobs better and more fairly compensated, all they care about are next quarters earnings report. We have technology and forums, reddit discord etc. to connect each other in ways we could never imagine. Nepal overthrew the govt via gen z discord ffs there’s no reason we can’t do the same.

For anyone who has every thought about making real change in the world, you are not alone. It starts with you.

Hi guys, if anyone went through the interview and screening process and has advice on my case, I would greatly appreciate it. I applied for a CSR role about a week ago and I had an interview with the branch manager and another manager just a few days after, it went well and I was told that if I was selected, an HR member or a recruiter would reach out to me.

I just got a email from a talent acquisition partner, requesting another interview via video call and the status of my application went from under review to pending. Is this a positive thing does that mean the branch manager has moved me forward and I’m just following professional and business procedures as per CIBC guidelines since it’s going through HR now?

Hi there, I’m an executor of an estate in Canada. I live almost three hours to the closest CIBC branch. My attorney dealt with them to close out the deceased’s accounts. CIBC mailed me the check. I need statements from the closed accounts so I set up phone call through CIBC website. They did send statements but only from one account. I need statements from the other two.

I have emailed and called and no response so I just now sent up another phone call for Monday. I need the statements by Thursday. Are they able to email the statements to me? I don’t have online banking with them but maybe they have a secure portal they can send them through? Im trying to avoid the six hour round trip if possible. Has anyone had any experience with this?

Thank you!

Hi All, I called customer service yesterday to cancel my credit card and refund the annual fee (this was around 2pm). Agent said it’s now cancelled but this morning I can still see the card on my mobile app and I can still log in with this card. Does it usually take time to cancel?

The financial advisors opened a savings account (4.6%) and a GIC for TFSA (3%). However, online account details show absolutely no interest rate information for either account.
I’ve already been to the branch a few times, but CIBC only told me the system showed 4.6%, but the status is displayed as “Unknown”.

Also I had invested my child’s RESP funds in GICs, but they were invested in a mutual fund without my consent. When I asked the manager for my account information, she wrote a signed letter confirming that the funds were in the mutual fund. However, as soon as I pointed it out and asked her to correct the GIC, she issued a false, signed letter stating that the funds are in GIC.

Since then, I have been subjected to multiple acts of intimidation and group harassment by staff at the branch and they didn’t correct their actions. My money in my savings account is still sitting in cash, earning nothing. What should be my next step?

I was using Imperial Service Direct for ~10 years and had a positive experience - everything was online, phone meetings, emails.

About a year ago my advisor was moving on and I was moved to an in-branch advisor. She’s terrible over email and phone and prefers in-person appointments. I live and work in different cities and have small kids so it makes it very hard.

Have they discontinued the Direct service? How can I go about requesting a transfer back into this as my current advisor had no idea when I mentioned it to her.