Debit Card Issues.
So I'm having a really weird issue with my CIBC debit card and I'm wondering if anyone else has experienced this.
My debit card has literally never worked for purchases since the day I got it. I can use it perfectly fine both online and at CIBC ATMs and even third-party ATMs, but whenever I try to use it to actually buy something in a store, it doesn't work.
At first I figured maybe there was something wrong with the chip, so I went into a CIBC branch and got a replacement card.
I followed the instructions they gave me for activating it. I went to a store, entered my correct PIN three times, and instead of activating/working, the terminal came back with "PIN limit exceeded." I've tried this at multiple different stores as well.
Now I'm completely confused because I know I'm entering the correct PIN, and the card is brand new. The fact that it works at ATMs but refuses to work for purchases makes even less sense.
Has anyone dealt with this before? Is there some kind of separate debit card/PIN activation issue that could cause this?