Both packages lost
Both sellers have shipped my packages with UPS or USPS. Both got lost. 1 lost in transit; Mercari states I have to wait 11 days before they can start the buyers protection process , I’ve contacted the carrier and they claim the package is uninsured and I should deal with the seller directly this sucks. Second package was delivered yesterday by UPS. Package wasn’t found anywhere. I checked with tenants and neighbors. No one saw an ups truck or mail truck and they said they never received a package by mistake etc. I contact UPS they tell me view the delivery photo, the delivery photo doesn’t exist, they ask me to open a claim. Package isn’t insured so they deny my claim. I contact Mercari directly, Mercari claimed they are contacting UPS.
This is the worst experience I’ve had. I’m going back to eBay after this is all sorted.